Be aware that we are recieving reports that the accounts of Cotton Traders has been hacked online (not their web site, as some are reporting) and many thousands of customers details, including names, addresses and credit card details have been copied.
If you’ve ever bought anything online from this company, do the following right now:
1) Get a new credit card number – informing your bank precisely why.
2) Complain – why does this company need to keep your personal details after the sale is made- it’s just asking for trouble and totally unnecessary. Companies tend to say that this is for your convenience- but it’s much safer to add your card details each time you purchase. Ask them for details on 0844 844 7777 (8am-10pm Mon-Thu) (8am-6pm Fri-Sun) and feel free to add your comments, below, please.
3) Urgently check your credit rating.
Cotton Traders have said:
“Earlier this year we identified a security issue. We immediately brought in industry security experts to resolve the problem.
“Cotton Traders have recently upgraded all security on their website which has been validated by leading Industry experts.”
It added: “We would like to reassure all our customers that their data is secure and that the Cotton Traders website meets all leading Industry security standards.”
but have refused to make any further comments or answer any questions at this stage.
Why do companies persist in this abuse of their customers details – and how come this was never announced when the attack took place in January 2008 – some 6 months ago?
You might be amused by this page.
Cotton Traders Ltd, 1-2 Atlantic Street, Altrincham, Cheshire, WA14 5FA
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